Ordering

Orders can be received on-line 24 hours a day, 7 days a week, 365 days each year. Orders received after 3:00 PM EST are 'generally' processed the next business day, however; we make every attempt to ship orders the same day received. Weekend orders will be processed the following Monday morning. We will accept orders from the USA, Canada and select International locations. International customers are advised to email us your inquiry.

Payment

You can safely enter your credit card number via our secure server (see privacy policy) this process ensures that all information submitted is encrypted using VeriSign SSL technology. DataproductsPlus.com accepts American Express, MasterCard, Visa, and Government NPAC cards on its website and, corporate checks (see payment by PO) by mail. Educational institutions are exempt from our commercial credit process and automatically approved for purchases. Please fax your Purchase Order to Dataproducts Plus.com at (401) 615-7017. If you prefer we will take your credit card information over the phone. Please contact a customer service representative at (888)-822-2537.

Sales Tax

If ordering from within Rhode Island, applicable tax will appear on final invoice. If tax exempt applies, valid tax exemption certificates are required to be on file at Dataproducts Plus prior to order processing.

Warranty

All standard cables and parts carry a limited lifetime guarantee against manufacturer defects. If your cable should fail contact us to obtain a RMA, and we will gladly replace it with an equivalent product. Please prepay the return shipping of any items and we will pay the return shipping for the replacement. This replacement warranty is limited to the value of the cable and is void if the assembly has been subjected to physical damage. All Dataproducts Plus hardware products are warranted against defect. Dataproducts Plus reserves the right to either repair or replace items covered by warranty at our sole discretion.

Shipping

Dataproducts Plus will guarantee the shipment of in stock items provided your order has passed our credit or accounting authorization processes. We cannot be responsible for delays in shipments caused by weather, system failures, local or regional disasters or other causes outside of our control. If your order consists of custom assemblies, you will be contacted of a manufacturing and shipping date. If additional information is needed to expedite your order, a representative from our company will contact you.

Copyright © 2003-2005 Dataproducts Plus, LLC. Feel free to contact Dataproducts Plus with your questions or concerns.